Contact Customer Services
Don’t hesitate to contact our customer service department with any questions or project requests: we’re here to listen and respond quickly to your requests. Please go to the contact section and choose your local agency to get in touch with us.
The agency
E-mail: info@alphatrad.fr
Telephone (for business customers): 0809 10 25 25
From abroad: +33 1 87 33 00 30
WhatsApp : +33 6 71 13 06 94
Opening hours: Monday to Friday, 8.30am to 6pm
The sales team
Alphatrad Group
Rapid assistance
See answers to the most frequently asked questions
Does Alphatrad have regional/local agencies?
Yes, Alphatrad has a vast network of local agencies in France and Europe. Present in over 80 cities, our company offers a local service combining linguistic expertise and personalised support. It’s easy to find the agency nearest you to submit your documents or get a quick quote.
How do I send my documents to Alphatrad?
You can send your documents to Alphatrad directly online via our secure quote form, by e-mail or by dropping them off at one of our local agencies. All files are treated confidentially to ensure the security and confidentiality of your information.
What are the delivery times for a translation?
Delivery times vary depending on the length, language and complexity of the document. We offer standard turnaround times for routine projects and express translation options for urgent requests. Our teams adapt to your constraints to guarantee a fast translation service without compromising quality.